Nice of you to visit!
I'm a customer success professional. "Customer Success" has been adopted by Saas but frankly, it ranges throughout my roles and expereince.
I start projects with the customer's expereince in mind. Make decisions with consideration of the ideal customer's adoption. Design solutions that improve the the customer's success.
I'm accustomed to working with limited resources and making things happen. Start-up environments make you think, differently, creatively, and resourcefully.
Forces you to use an array of tools. Some free some paid. The paid ones are a bit of a luxury. The free ones build character. Learning to ramp on the fly with never before seen tools is always a good time.
My professional foundation was built on skills gained in hospitality management. I've seen it all: people, conflict, financials, and inventory management
I intimately understand the importance of teamwork. Many people talk about 'teamwork,' but I lived it, influenced it, and fostered environments that believe it.
Consulting and Advisory
Use data to build conviction about suggestive decisions. Communicate the details and outline a plan of action that's scalable. Implement changes accordingly.